CONDITIONS/GEBRUIKERS VOORWAARDEN

DoWell & DoingWell Terms & Privacy Policy

Conditions for use of the DoWell App

DoingWell and the DoWell apps is designed to never collect or store any sensitive information. DoingWell and the DoWell apps messages and calls cannot be accessed by us or other third parties because they are on your mobile, protected with OpenId, private, and secure. Our Terms of Service and Privacy Policy are available below.

DoingWell and the DoWell apps Messenger BV. (“DoingWell and the DoWell apps”) utilizes state-of-the-art security to provide private messaging, Internet calling, and other services to users worldwide. You agree to our Terms of Service (“Terms”) by installing or using our apps, services, or website (together, “Services”).

About our services

Minimum Age. You must be at least 13 years old to use our Services. The minimum age to use our Services without parental approval may be higher in your home country.

Account Registration. To create an account you must register for our Services using your phone number and email address. We do need to create a secure key on our servers for your registration You agree to receive text messages and phone calls (from us or our third-party providers) with verification codes to register for our Services.

Privacy of user data. DoingWell and the DoWell apps does not sell, rent or monetize your personal data or content in any way – ever. However you can order with companies that offer products or services. You have an agreement with those companies when you do that. DoWell is not responsible in any way between you and any company or organization. When you provide your information (for example your name and address) you agree that this information is used for hat purpose. Your data is under your controle and you have all the rights to protect your privacy. If you have request related to GDPR please send us an email at : infor@doingwell.eu. You can change or remove your data at any time from the APP, but this will block the delivery of your orders or services.

We have done all for you to login securely on Dowell. Using DoingWell and the DoWell apps is at your own risk.

Our Terms and Policies. You must use our Services according to our Terms and posted policies. If we disable your account for a violation of our Terms, you will not create another account without our permission.

Legal and Acceptable Use. You agree to use our Services only for legal, authorized, and acceptable purposes. You will not use (or assist others in using) our Services in ways that: (a) violate or infringe the rights of DoingWell and the DoWell apps, our users, or others, including privacy, publicity, intellectual property, or other proprietary rights; (b) involve sending illegal or impermissible communications such as bulk messaging, auto-messaging, and auto-dialing.

Harm to DoingWell and the DoWell apps. You must not (or assist others to) access, use, modify, distribute, transfer, or exploit our Services in unauthorized manners, or in ways that harm DoingWell and the DoWell apps, our Services, or systems. For example you must not (a) gain or try to gain unauthorized access to our Services or systems; (b) disrupt the integrity or performance of our Services; (c) create accounts for our Services through unauthorized or automated means; (d) collect information about our users in any unauthorized manner; or (e) sell, rent, or charge for our Services.

Keeping Your Account Secure. DoingWell and the DoWell apps embraces privacy by design and does not have the ability to access your messages. You are responsible for keeping your device and your DoingWell and the DoWell apps account safe and secure. If you lose your phone, follow the steps on our Support site to re-register for our Services. When you register with a new device, your old device will stop receiving all messages and calls.

No Access to Emergency Services. Our Services do not provide access to emergency service providers like the police, fire department, hospitals, or other public safety organizations. Make sure you can contact emergency service providers through a mobile, fixed-line telephone, or other service.

Third-party services. Our Services may allow you to access, use, or interact with third-party websites, apps, content, and other products and services. When you use third-party services, their terms and privacy policies govern your use of those services.

Your Rights and License with DoingWell and the DoWell apps

Your Rights. You own the information you submit through our Services. You must have the rights to the phone number you use to sign up for your DoingWell and the DoWell apps account.

DoingWell and the DoWell apps’s Rights. We own all copyrights, trademarks, domains, logos, trade dress, trade secrets, patents, and other intellectual property rights associated with our Services. You may not use our copyrights, trademarks, domains, logos, trade dress, patents, and other intellectual property rights unless you have our written permission. To report copyright, trademark, or other intellectual property infringement, please contact abuse@DoingWell and the DoWell apps.org.

DoingWell and the DoWell apps’s License to You. DoingWell and the DoWell apps grants you a limited, revocable, non-exclusive, and non-transferable license to use our Services in accordance with these Terms.

Disclaimers and Limitations

Disclaimers. YOU USE OUR SERVICES AT YOUR OWN RISK AND SUBJECT TO THE FOLLOWING DISCLAIMERS. WE PROVIDE OUR SERVICES ON AN “AS IS” BASIS WITHOUT ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND FREEDOM FROM COMPUTER VIRUS OR OTHER HARMFUL CODE. DOINGWELL AND THE DOWELL APPS DOES NOT WARRANT THAT ANY INFORMATION PROVIDED BY US IS ACCURATE, COMPLETE, OR USEFUL, THAT OUR SERVICES WILL BE OPERATIONAL, ERROR-FREE, SECURE, OR SAFE, OR THAT OUR SERVICES WILL FUNCTION WITHOUT DISRUPTIONS, DELAYS, OR IMPERFECTIONS. WE DO NOT CONTROL, AND ARE NOT RESPONSIBLE FOR, CONTROLLING HOW OR WHEN OUR USERS USE OUR SERVICES. WE ARE NOT RESPONSIBLE FOR THE ACTIONS OR INFORMATION (INCLUDING CONTENT) OF OUR USERS OR OTHER THIRD PARTIES. YOU RELEASE US, AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, PARTNERS, AND AGENTS (TOGETHER, “DOINGWELL AND THE DOWELL APPS PARTIES”) FROM ANY CLAIM, COMPLAINT, CAUSE OF ACTION, CONTROVERSY, OR DISPUTE (TOGETHER, “CLAIM”) AND DAMAGES, KNOWN AND UNKNOWN, RELATING TO, ARISING OUT OF, OR IN ANY WAY CONNECTED WITH ANY SUCH CLAIM YOU HAVE AGAINST ANY THIRD PARTIES.

Limitation of liability. THE DOINGWELL AND THE DOWELL APPS PARTIES WILL NOT BE LIABLE TO YOU FOR ANY LOST PROFITS OR CONSEQUENTIAL, SPECIAL, PUNITIVE, INDIRECT, OR INCIDENTAL DAMAGES RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES, EVEN IF THE DOINGWELL AND THE DOWELL APPS PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY RELATING TO, ARISING OUT OF, OR IN ANY WAY IN CONNECTION WITH OUR TERMS, US, OR OUR SERVICES WILL NOT EXCEED ONE HUNDRED DOLLARS ($100). THE FOREGOING DISCLAIMER OF CERTAIN DAMAGES AND LIMITATION OF LIABILITY WILL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. THE LAWS OF SOME STATES OR JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE EXCLUSIONS AND LIMITATIONS SET FORTH ABOVE MAY NOT APPLY TO YOU. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN OUR TERMS, IN SUCH CASES, THE LIABILITY OF THE DOINGWELL AND THE DOWELL APPS PARTIES WILL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW.

Availability of Our Services. Our Services may be interrupted, including for maintenance, upgrades, or network or equipment failures. We may discontinue some or all of our Services, including certain features and the support for certain devices and platforms, at any time.

Resolving Disputes and Ending Terms

Resolving disputes. You agree to resolve any Claim you have with us relating to or arising out of our Terms, us, or our Services exclusively in the Netherlands, in the European Union You also agree to submit to the personal jurisdiction of such courts for the purpose of litigating all such disputes. The laws of the State of Netherlands, in the European Union govern our Terms, as well as any disputes, whether in court or arbitration, which might arise between DoingWell and the DoWell apps and you, without regard to conflict of law provisions.

Ending these Terms. You may end these Terms with DoingWell and the DoWell apps at any time by deleting DoingWell and the DoWell apps Messenger from your device and discontinuing use of our Services. We may modify, suspend, or terminate your access to or use of our Services anytime for any reason, such as if you violate the letter or spirit of our Terms or create harm, risk, or possible legal exposure for DoingWell and the DoWell apps. The following provisions will survive termination of your relationship with DoingWell and the DoWell apps: “Licenses,” “Disclaimers,” “Limitation of Liability,” “Resolving dispute,” “Availability” and “Ending these Terms,” and “General”.

General

DoingWell and the DoWell apps may update the Terms from time to time. When we update our Terms, we will update the “Last Modified” date associated with the updated Terms. Your continued use of our Services confirms your acceptance of our updated Terms and supersedes any prior Terms. You will comply with all applicable export control and trade sanctions laws. Our Terms cover the entire agreement between you and DoingWell and the DoWell apps regarding our Services. If you do not agree with our Terms, you should stop using our Services.

If we fail to enforce any of our Terms, that does not mean we waive the right to enforce them. If any provision of the Terms is deemed unlawful, void, or unenforceable, that provision shall be deemed severable from our Terms and shall not affect the enforceability of the remaining provisions. Our Services are not intended for distribution to or use in any country where such distribution or use would violate local law or would subject us to any regulations in another country. We reserve the right to limit our Services in any country. If you have specific questions about these Terms, please contact us at info@DoingWell.eu and the DoWell apps.org.

User Support. If you contact DoingWell and the DoWell apps User Support, any personal data you may share with us is kept only for the purposes of researching the issue and contacting you about your case.

Managing your information. You can manage your personal information in DoingWell and the DoWell apps’s application Settings. For example, you can update your profile information or choose to enable additional privacy features like a Registration Lock PIN.

Information we may share

Third Parties. We work with third parties to provide some of our Services. For example, our Third-Party Providers send a verification code to your phone number when you register for our Services. These providers are bound by their Privacy Policies to safeguard that information. If you use other Third-Party Services like Paypal, VISA, YouTube, etc. in connection with our Services, their Terms and Privacy Policies govern your use of those services.

Other instances where DoingWell and the DoWell apps may need to share your data

To meet any applicable law, regulation, legal process or enforceable governmental request.
To enforce applicable Terms, including investigation of potential violations.
To detect, prevent, or otherwise address fraud, security, or technical issues.
To protect against harm to the rights, property, or safety of DoingWell and the DoWell apps, our users, or the public as required or permitted by law.

Updates

We will update this privacy policy as needed so that it is current, accurate, and as clear as possible. Your continued use of our Services confirms your acceptance of our updated Privacy Policy.

Messages. DoingWell and the DoWell apps cannot decrypt or otherwise access the content of your messages or calls. DoingWell and the DoWell apps queues end-to-end encrypted messages on its servers for delivery to devices that are temporarily offline (e.g. a phone whose battery has died). Your message history is stored on your own devices.

Additional technical information is stored on our servers, including randomly generated authentication tokens, keys, push tokens, and other material that is necessary to establish calls and transmit messages. DoingWell and the DoWell apps limits this additional technical information to the minimum required to operate the Services.Contacts. DoingWell and the DoWell apps can optionally discover which contacts in your address book are DoingWell and the DoWell apps users, using a service designed to protect the privacy of your contacts. Information from the contacts on your device may be cryptographically hashed and transmitted to the server Information you provide

Account Information. You register a phone number when you create a DoingWell and the DoWell apps account. Phone numbers are used to provide our Services to you and other DoingWell and the DoWell apps users. You may optionally add other information to your account, such as a profile name and profile picture

DoWell is not responsible to any actions you perform on our App or software systems. You will be ,and remain, responsible for all your actions, now or in the future. DoWell is a bv based in the Netherlands (kvk : 30207947). You agree tot the registration of your contact details fort he purpose of using our App and our software and systems, and for sending and receiving products and/ or services. If you do not agree, then you will remove your contact details from the DoWell App. You agree that fort he purpose of purpose of sending and receiving products and/ or services, your contact details may be available to companies from whom you order products and/ or services. This data will not be used for other purposes, nor shall you use any others ’s contact details unless they have given you explicit consent. You are responsible for keeping your contact details, your data and information up to date. If you no longer wish to use our App or software, then you are responsible for removing all. No responsibility shall be transferred to DoWell

Conditions for us of Our App

DoWell/ BinSoft Privacy Policy

If you live in the European Region, DoWell/ BinSoft Ireland Limited provides the Services to you under this Terms of Service and Privacy Policy.

If you live in the UK, DoWell bv provides the Services to you under this Terms of Service and Privacy Policy.

DoWell/ BinSoft Legal Info

If you live outside the European Region or the UK, DoWell bv (“DoWell/ BinSoft,” “our,” “we,” or “us”) provides our Services to you under this Terms of Service and Privacy Policy.

Our Privacy Policy (“Privacy Policy”) helps explain our data practices, including the information we process to provide our Services.

For example, our Privacy Policy talks about what information we collect and how this affects you. It also explains the steps we take to protect your privacy, like building our Services so delivered messages aren’t stored by us and giving you control over who you communicate with on our Services.

We are one of the BinSoft Companies. You can learn more further below in this Privacy Policy about the ways in which we share information across this family of companies.

This Privacy Policy applies to all of our Services unless specified otherwise.

Please also read DoWell/ BinSoft’s Terms of Service (“Terms”), which describe the terms under which you use and we provide our Services.

Key Updates

Respect for your privacy is coded into our DNA. Since we started DoWell/ BinSoft, we’ve built our services with a set of strong privacy principles in mind. In our updated Terms of Service and Privacy Policy you’ll find:

Additional Information On How We Handle Your Data. Our updated Terms and Privacy Policy provide more information on how we process your data, and our commitment to privacy. For example, we’ve added more information about more recent product features and functionalities, how we process your data for safety, security, and integrity, and added more direct links to user settings, Help Center articles and how you can manage your information.
Better Communication With Businesses. Many businesses rely on DoWell/ BinSoft to communicate with their customers and clients. We work with businesses that use BinSoft or third parties to help store and better manage their communications with you on DoWell/ BinSoft.
Making It Easier To Connect. As part of the BinSoft Companies, DoWell/ BinSoft partners with BinSoft to offer experiences and integrations across BinSoft’s family of apps and products.

Information We Collect

DoWell/ BinSoft must receive or collect some information to operate, provide, improve, understand, customize, support, and market our Services, including when you install, access, or use our Services.

The types of information we receive and collect depend on how you use our Services. We require certain information to deliver our Services and without this we will not be able to provide our Services to you. For example, you must provide your mobile phone number to create an account to use our Services.

Our Services have optional features which, if used by you, require us to collect additional information to provide such features. You will be notified of such collection, as appropriate. If you choose not to provide the information needed to use a feature, you will be unable to use the feature. For example, you cannot share your location with your contacts if you do not permit us to collect your location data from your device. Permissions can be managed through your Settings menu on both Android and iOS devices.

Information You Provide

Your Account Information. You must provide your mobile phone number and basic information (including a profile name of your choice) to create a DoWell/ BinSoft account. If you don’t provide us with this information, you will not be able to create an account to use our Services. You can add other information to your account, such as a profile picture and “about” information.
Your Messages. We do not retain your messages in the ordinary course of providing our Services to you. Instead, your messages are stored on your device and not typically stored on our servers. Once your messages are delivered, they are deleted from our servers. The following scenarios describe circumstances where we may store your messages in the course of delivering them:
- Undelivered Messages. If a message cannot be delivered immediately (for example, if the recipient is offline), we keep it in encrypted form on our servers for up to 30 days as we try to deliver it. If a message is still undelivered after 30 days, we delete it.
- Media Forwarding. When a user forwards media within a message, we store that media temporarily in encrypted form on our servers to aid in more efficient delivery of additional forwards.We offer end-to-end scurity for our Services. End-to-end scurity means that your messages are encrypted to protect against us and third parties from reading them.
Your Connections. You can use the contact upload feature and provide us, if permitted by applicable laws, with the phone numbers in your address book on a regular basis, including those of users of our Services and your other contacts. If any of your contacts aren’t yet using our Services, we’ll manage this information for you in a way that ensures those contacts cannot be identified by us. Learn more about our contact upload feature here. You can create, join, or get added to groups and broadcast lists, and such groups and lists get associated with your account information. You give your groups a name. You can provide a group profile picture or description.
Status Information. You may provide us your status if you choose to include one on your account. Learn how to use status on Android, iPhone, or KaiOS.
Transactions And Payments Data. If you use our payments services, or use our Services meant for purchases or other financial transactions, we process additional information about you, including payment account and transaction information. Payment account and transaction information includes information needed to complete the transaction (for example, information about your payment method, shipping details and transaction amount). If you use our payments services available in your country or territory, our privacy practices are described in the applicable payments privacy policy.
Customer Support And Other Communications. When you contact us for customer support or otherwise communicate with us, you may provide us with information related to your use of our Services, including copies of your messages, any other information you deem helpful, and how to contact you (e.g., an email address). For example, you may send us an email with information relating to app performance or other issues.

Automatically Collected Information

Usage And Log Information. We collect information about your activity on our Services, like service-related, diagnostic, and performance information. This includes information about your activity (including how you use our Services, your Services settings, how you interact with others using our Services (including when you interact with a business), and the time, frequency, and duration of your activities and interactions), log files, and diagnostic, crash, website, and performance logs and reports. This also includes information about when you registered to use our Services; the features you use like our messaging, calling, Status, groups (including group name, group picture, group description), payments or business features; profile photo, “about” information; whether you are online, when you last used our Services (your “last seen”); and when you last updated your “about” information.
Device And Connection Information. We collect device and connection-specific information when you install, access, or use our Services. This includes information such as hardware model, operating system information, battery level, signal strength, app version, browser information, mobile network, connection information (including phone number, mobile operator or ISP), language and time zone, IP address, device operations information, and identifiers (including identifiers unique to BinSoft Company Productsassociated with the same device or account).
Location Information. We collect and use precise location information from your device with your permission when you choose to use location-related features, like when you decide to share your location with your contacts or view locations nearby or locations others have shared with you. There are certain settings relating to location-related information which you can find in your device settings or the in-app settings, such as location sharing. Even if you do not use our location-related features, we use IP addresses and other information like phone number area codes to estimate your general location (e.g., city and country). We also use your location information for diagnostics and troubleshooting purposes.
Cookies. We use cookies to operate and provide our Services, including to provide our Services that are web-based, improve your experiences, understand how our Services are being used, and customize them. For example, we use cookies to provide our Services for web and desktop and other web-based services. We may also use cookies to understand which of our Help Center articles are most popular and to show you relevant content related to our Services. Additionally, we may use cookies to remember your choices, like your language preferences, to provide a safer experience, and otherwise to customize our Services for you. Learn moreabout how we use cookies to provide you our Services.

Third-Party Information

Information Others Provide About You. We receive information about you from other users. For example, when other users you know use our Services, they may provide your phone number, name, and other information (like information from their mobile address book) just as you may provide theirs. They may also send you messages, send messages to groups to which you belong, or call you. We require each of these users to have lawful rights to collect, use, and share your information before providing any information to us.
You should keep in mind that in general any user can capture screenshots of your chats or messages or make recordings of your calls with them and send them to DoWell/ BinSoft or anyone else, or post them on another platform.
User Reports. Just as you can report other users, other users or third parties may also choose to report to us your interactions and your messages with them or others on our Services; for example, to report possible violations of our Terms or policies. When a report is made, we collect information on both the reporting user and reported user. To find out more about what happens when a user report is made, please contact us.
Businesses On DoWell/ BinSoft. Businesses you interact with using our Services may provide us with information about their interactions with you. We require each of these businesses to act in accordance with applicable law when providing any information to us.
When you message with a business on DoWell/ BinSoft, keep in mind that the content you share may be visible to several people in that business. In addition, some businesses might be working with third-party service providers (which may include BinSoft) to help manage their communications with their customers. For example, a business may give such third-party service provider access to its communications to send, store, read, manage, or otherwise process them for the business. To understand how a business processes your information, including how it might share your information with third parties or BinSoft, you should review that business’ privacy policy or contact the business directly.
Third-Party Service Providers. We work with third-party service providers and other BinSoft Companiesto help us operate, provide, improve, understand, customize, support, and market our Services. For example, we work with them to distribute our apps; provide our technical and physical infrastructure, delivery, and other systems; provide engineering support, cybersecurity support, and operational support; supply location, map, and places information; process payments; help us understand how people use our Services; market our Services; help you connect with businesses using our Services; conduct surveys and research for us; ensure safety, security, and integrity; and help with customer service. These companies may provide us with information about you in certain circumstances; for example, app stores may provide us with reports to help us diagnose and fix service issues.
The “How We Work With Other BinSoft Companies” section below provides more information about how DoWell/ BinSoft collects and shares information with the other BinSoft Companies.
Third-Party Services. We allow you to use our Services in connection with third-party services and BinSoft Company Products. If you use our Services with such third-party services or BinSoft Company Products, we may receive information about you from them; for example, if you use the DoWell/ BinSoft share button on a news service to share a news article with your DoWell/ BinSoft contacts, groups, or broadcast lists on our Services, or if you choose to access our Services through a mobile carrier’s or device provider’s promotion of our Services. Please note that when you use third-party services or BinSoft Company Products, their own terms and privacy policies will govern your use of those services and products.

How We Use Information

We use information we have (subject to choices you make and applicable law) to operate, provide, improve, understand, customize, support, and market our Services. Here’s how:

Our Services. We use information we have to operate and provide our Services, including providing customer support; completing purchases or transactions; improving, fixing, and customizing our Services; and connecting our Services with BinSoft Company Productsthat you may use. We also use information we have to understand how people use our Services; evaluate and improve our Services; research, develop, and test new services and features; and conduct troubleshooting activities. We also use your information to respond to you when you contact us.
Safety, Security, And Integrity. Safety, security, and integrity are an integral part of our Services. We use information we have to verify accounts and activity; combat harmful conduct; protect users against bad experiences and spam; and promote safety, security, and integrity on and off our Services, such as by investigating suspicious activity or violations of our Terms and policies, and to ensure our Services are being used legally. Please see the Law, Our Rights and Protectionsection below for more information.
Communications About Our Services And The BinSoft Companies. We use information we have to communicate with you about our Services and let you know about our terms, policies, and other important updates. We may provide you marketing for our Services and those of the BinSoft Companies.
No Third-Party Banner Ads. We still do not allow third-party banner ads on our Services. We have no intention to introduce them, but if we ever do, we will update this Privacy Policy.
Business Interactions. We enable you and third parties, like businesses, to communicate and interact with each other using our Services, such as A list of productsfor businesses on DoWell/ BinSoft through which you can browse products and services and place orders. Businesses may send you transaction, appointment, and shipping notifications; product and service updates; and marketing. For example, you may receive flight status information for upcoming travel, a receipt for something you purchased, or a notification when a delivery will be made. Messages you receive from a business could include an offer for something that might interest you. We do not want you to have a spammy experience; as with all of your messages, you can manage these communications, and we will honor the choices you make.

Information You And We Share

You share your information as you use and communicate through our Services, and we share your information to help us operate, provide, improve, understand, customize, support, and market our Services.

Send Your Information To Those With Whom You Choose To Communicate. You share your information (including messages) as you use and communicate through our Services.
Information Associated With Your Account. Your phone number, profile name and photo, “about” information, last seen information, and message receipts are available to anyone who uses our Services, although you can configure your Services settings to manage certain information available to other users, including businesses, with whom you communicate.
Your Contacts And Others. Users, including businesses, with whom you communicate can store or reshare your information (including your phone number or messages) with others on and off our Services. You can use your Services settings and the “block” feature in our Services to manage who you communicate with on our Services and certain information you share.
Businesses On DoWell/ BinSoft. We offer specific services to businesses such as providing them with metrics regarding their use of our Services.
Third-Party Service Providers. We work with third-party service providers and other BinSoft Companiesto help us operate, provide, improve, understand, customize, support, and market our Services. We work with these companies to support our Services, such as to provide technical infrastructure, delivery and other systems; market our Services; conduct surveys and research for us; protect the safety, security, and integrity of users and others; and assist with customer service. When we share information with third-party service providers and other BinSoft Companies in this capacity, we require them to use your information on our behalf in accordance with our instructions and terms.
Third-Party Services. When you or others use third-party services or other BinSoft Company Productsthat are integrated with our Services, those third-party services may receive information about what you or others share with them. For example, if you use a data backup service integrated with our Services (like iCloud or Google Drive), they will receive information you share with them, such as your DoWell/ BinSoft messages. If you interact with a third-party service or another BinSoft Company Product linked through our Services, such as when you use the in-app player to play content from a third-party platform, information about you, like your IP address and the fact that you are a DoWell/ BinSoft user, may be provided to such third party or BinSoft Company Product. Please note that when you use third-party services or other BinSoft Company Products, their own terms and privacy policies will govern your use of those services and products.

How We Work With Other BinSoft Companies

As part of the BinSoft Companies, DoWell/ BinSoft receives information from, and shares information (see here) with, the other BinSoft Companies. We may use the information we receive from them, and they may use the information we share with them, to help operate, provide, improve, understand, customize, support, and market our Services and their offerings, including the BinSoft Company Products. This includes:

helping improve infrastructure and delivery systems;
understanding how our Services or theirs are used;
promoting safety, security, and integrity across the BinSoft Company Products, e.g., securing systems and fighting spam, threats, abuse, or infringement activities;
improving their services and your experiences using them, such as making suggestions for you (for example, of friends or group connections, or of interesting content), personalizing features and content, helping you complete purchases and transactions, and showing relevant offers and ads across the BinSoft Company Products; and
providing integrations which enable you to connect your DoWell/ BinSoft experiences with other BinSoft Company Products. For example, allowing you to connect your Facebook Pay account to pay for things on DoWell/ BinSoft or enabling you to chat with your friends on other BinSoft Company Products, such as Portal, by connecting your DoWell/ BinSoft account.

Learn more about the other BinSoft Companies and their privacy practices by reviewing their privacy policies.

Assignment, Change Of Control, And Transfer

In the event that we are involved in a merger, acquisition, restructuring, bankruptcy, or sale of all or some of our assets, we will share your information with the successor entities or new owners in connection with the transaction in accordance with applicable data protection laws.

Managing And Retaining Your Information

You can access or port your information using our in-app Request Account Info feature (available under Settings > Account). For iPhone users, you can learn how to access, manage, and delete your information through our information. For Android users, you can learn how to manage, and delete your information through our Android Help Center articles.

We store information for as long as necessary for the purposes identified in this Privacy Policy, including to provide our Services or for other legitimate purposes, such as complying with legal obligations, enforcing and preventing violations of our Terms, or protecting or defending our rights, property, and users. The storage periods are determined on a case-by-case basis that depends on factors like the nature of the information, why it is collected and processed, relevant legal or operational retention needs, and legal obligations.

If you would like to further manage, change, limit, or delete your information, you can do that through the following tools:

Services Settings. You can change your Services settings to manage certain information available to other users. You can manage your contacts, groups, and broadcast lists, or use our “block” feature to manage the users with whom you communicate.
Changing Your Mobile Phone Number, Profile Name And Picture, And “About” Information. If you change your mobile phone number, you must update it using our in-app change number feature and transfer your account to your new mobile phone number. You can also change your profile name, profile picture, and “about” information at any time.
Deleting Your DoWell/ BinSoft Account. You can delete your DoWell/ BinSoft account at any time (including if you want to revoke your consent to our use of your information pursuant to applicable law) using our in-app delete my account feature. When you delete your DoWell/ BinSoft account, your undelivered messages are deleted from our servers as well as any of your other information we no longer need to operate and provide our Services. Deleting your account will, for example, delete your account info and profile photo, delete you from all DoWell/ BinSoft groups, and delete your DoWell/ BinSoft message history. Be mindful that if you only delete DoWell/ BinSoft from your device without using our in-app delete my account feature, your information will be stored with us for a longer period. Please remember that when you delete your account, it does not affect your information related to the groups you created or the information other users have relating to you, such as their copy of the messages you sent them.

You can learn more here about our data deletion and retention practices and about how to delete your account.

Law, Our Rights, And Protection

We access, preserve, and share your information described in the “Information We Collect” section of this Privacy Policy above if we have a good-faith belief that it is necessary to: (a) respond pursuant to applicable law or regulations, legal process, or government requests; (b) enforce our Terms and any other applicable terms and policies, including for investigations of potential violations; (c) detect, investigate, prevent, or address fraud and other illegal activity or security, and technical issues; or (d) protect the rights, property, and safety of our users, DoWell/ BinSoft, the other BinSoft Companies, or others, including to prevent death or imminent bodily harm.

Our Global Operations

DoWell/ BinSoft shares information globally, both internally within the BinSoft Companies and externally with our partners and service providers, and with those with whom you communicate around the world, in accordance with this Privacy Policy. Your information may, for example, be transferred or transmitted to, or stored and processed in, the United States; countries or territories where the BinSoft Companies’ affiliates and partners, or our service providers are located; or any other country or territory globally where our Services are provided outside of where you live for the purposes as described in this Privacy Policy. DoWell/ BinSoft uses BinSoft’s global infrastructure and data centers, including in the United States. These transfers are necessary to provide the global Services set forth in our Terms. Please keep in mind that the countries or territories to which your information is transferred may have different privacy laws and protections than what you have in your home country or territory.

Updates To Our Policy

We may amend or update our Privacy Policy. We will provide you notice of amendments to this Privacy Policy, as appropriate, and update the “Effective Date” at the top of this Privacy Policy. Please review our Privacy Policy from time to time.

If you have questions or issues about our Privacy Policy, please contact us.

Privacy beleid en AVG/ GDPR

Conditions for use of the DoWell App